Mumbai

Another interesting example of common values comes from Mumbai where a small army (5000) of 'Dabbawalas' picks up 175,000 lunches from homes and delivers them to harried students, managers and workers on every working day. At your desk. 12.30pm on the dot. Served hot, of course. And now you can even order through the Internet. It's a labour-intensive business with an astonishing history and an error rate of one in six million transactions. Computers should be so smart!

Very, very few of them can even read and write, but they view their job as almost a religion.